Whistle Blowing Policy.
A secure mechanism for employees and stakeholders to report suspected wrongdoing, inappropriate behaviour, or misconduct — enabling prompt management action and protecting whistle-blowers acting in good faith.
In line with good corporate governance practices, the Board of Directors of Malaysian Pest Control Sdn. Bhd. (“the Company”) encourages all employees and stakeholders to report any suspected inappropriate behavior or misconduct related to fraud, corrupt practices, and/or abuses involving the Company’s resources.
此政策旨在为员工和利益相关者提供安全机制，以便及时举报任何疑似不当行为或不当行为。这使管理层能够迅速采取行动，及时解决和纠正此类问题。
Examples of misconduct.
以下是根据此政策可以报告的活动示例：
Anonymity & confidentiality.
The Company recognizes the importance of anonymity in encouraging individuals to come forward and report suspicions of fraud or misconduct.
To prevent false or malicious reporting, poison letters, or abuse of the reporting channel, whistle-blowers are required to identify themselves and provide contact information when submitting a report. This is essential for enabling the independent investigation panel to verify the report and gather additional information if necessary and facilitating investigations by auditors or relevant authorities, where the identity of the whistle-blower may be required by law. It is necessary also for the company to communicate the results of the investigation back to the whistle-blower.
All reports and information provided will be treated as sensitive and will only be disclosed on a “need-to-know” basis for the purposes of investigation.
Procedures for reporting.
Submit a report through one of the channels below.
Both channels go directly to the designated party. All reports are reviewed by an independent investigation panel.
Include in your report: the nature of the misconduct, persons involved, dates, and any supporting evidence.
Upon receipt, the whistle-blower will receive an acknowledgment within 3 working days, confirming that the matter is being reviewed.
Investigation 过程。.
独立调查小组将审查该报告并根据需要收集更多信息。这可能涉及访谈、审计或与相关部门合作。调查将公平、公正和保密地进行，以保护所有相关方。
只要不违反保密或法律限制，举报人将会被告知调查结果。
如果报告被证实，将采取适当的行动，包括纪律处分、法律诉讼或防止再次发生的纠正措施。
Protection for whistle-blowers.
Good-faith reporters are 受保护。.
真诚举报的举报人将受到保护，不会受到报复、歧视或骚扰。任何针对举报人的行为都将受到纪律处分。
This policy reflects the Company’s commitment to maintaining integrity, transparency, and accountability in all aspects of its operations.
鼓励员工和利益相关者采取负责任的行动并报告任何问题而不必担心遭到报复。
General feedback or service complaint?
For non-whistle-blowing concerns — such as customer service complaints, suggestions for improvement, or general feedback — please use our standard feedback channel. Whistle-blowing reports should use the dedicated channels above.
Other governance or compliance questions?
For non-whistle-blowing matters — general enquiries, audit documentation, or contractor compliance verification — please get in touch through our standard channels.
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