Whistle Blowing Policy.
A secure mechanism for employees and stakeholders to report suspected wrongdoing, inappropriate behaviour, or misconduct — enabling prompt management action and protecting whistle-blowers acting in good faith.
In line with good corporate governance practices, the Board of Directors of Malaysian Pest Control Sdn. Bhd. (“the Company”) encourages all employees and stakeholders to report any suspected inappropriate behavior or misconduct related to fraud, corrupt practices, and/or abuses involving the Company’s resources.
이 정책의 목적은 직원과 이해 관계자가 의심되는 잘못, 부적절한 행동 또는 부정 행위를 적시에 보고할 수 있는 안전한 메커니즘을 제공하는 것입니다. 이를 통해 경영진이 이러한 문제를 신속하게 해결하고 바로잡기 위한 신속한 조치를 취할 수 있습니다.
Examples of misconduct.
이 정책에 따라 신고할 수 있는 활동의 예는 다음과 같습니다.
Anonymity & confidentiality.
The Company recognizes the importance of anonymity in encouraging individuals to come forward and report suspicions of fraud or misconduct.
To prevent false or malicious reporting, poison letters, or abuse of the reporting channel, whistle-blowers are required to identify themselves and provide contact information when submitting a report. This is essential for enabling the independent investigation panel to verify the report and gather additional information if necessary and facilitating investigations by auditors or relevant authorities, where the identity of the whistle-blower may be required by law. It is necessary also for the company to communicate the results of the investigation back to the whistle-blower.
All reports and information provided will be treated as sensitive and will only be disclosed on a “need-to-know” basis for the purposes of investigation.
Procedures for reporting.
Submit a report through one of the channels below.
Both channels go directly to the designated party. All reports are reviewed by an independent investigation panel.
Include in your report: the nature of the misconduct, persons involved, dates, and any supporting evidence.
Upon receipt, the whistle-blower will receive an acknowledgment within 3 working days, confirming that the matter is being reviewed.
Investigation process.
독립적인 조사 패널이 보고서를 검토하고 필요한 경우 추가 정보를 수집합니다. 여기에는 인터뷰, 감사 또는 관련 당국과의 협력이 포함될 수 있습니다. 조사는 모든 관련자를 보호하기 위해 공정하고 공평하며 비밀리에 수행됩니다.
고발자는 비밀 유지 의무나 법적 제한을 위반하지 않는 한 조사 결과를 통보받게 됩니다.
보고 내용이 입증될 경우 징계 조치, 법적 절차, 재발 방지를 위한 시정 조치 등 적절한 조치가 취해집니다.
Protection for whistle-blowers.
Good-faith reporters are 보호됨.
선의로 보고하는 고발자는 보복, 차별 또는 괴롭힘으로부터 보호받습니다. 고발자에 대한 그러한 행위는 징계 조치를 초래합니다.
This policy reflects the Company’s commitment to maintaining integrity, transparency, and accountability in all aspects of its operations.
직원과 이해관계자는 책임감 있게 행동하고 보복을 두려워하지 않고 우려 사항을 보고하도록 권장됩니다.
General feedback or service complaint?
For non-whistle-blowing concerns — such as customer service complaints, suggestions for improvement, or general feedback — please use our standard feedback channel. Whistle-blowing reports should use the dedicated channels above.
Other governance or compliance questions?
For non-whistle-blowing matters — general enquiries, audit documentation, or contractor compliance verification — please get in touch through our standard channels.
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