品質方針

Malaysian Pest Control Sdn Bhd Quality Policy

At Malaysian Pest Control Sdn. Bhd., our mission is to provide exceptional pest control services while upholding values that reflect our commitment to quality, integrity, and community.

私たちのコアバリュー

神を敬う
私たちは、自分自身と他人を愛し、気遣うという思い、言葉、行いによって神を敬い、神の名に栄光をもたらします。

誠実さ
私たちは、思考、言葉、行動において誠実さと正直さの原則を守ります。

公平性
当社はスタッフ、社内外の利害関係者を公平に扱い、質の高いサービス製品に対して公正な価格を請求し、すべてのスタッフと利害関係者に公正な報酬を支払います。

顧客重視
当社は、お客様にご満足いただける質の高いサービス製品を提供し、すべてのお客様を敬意、尊厳、尊重を持って扱います。

コミュニティサポート
We support the local community by giving back a portion of our profits as well providing our services at discounted rates to deserving stakeholders (e.g schools, NPOs, charities)

Our Commitments to Quality and Safety

Quality Management System
We adhere to a robust quality management system that is consistent with the standards of ISO 9001 Quality Systems. This ensures that our services meet and exceed customer expectations.

Safety Assurance
We use only approved pesticides to ensure the safety of our customers, staff, and the environment.

Trained Technicians
Our technicians are professionally trained and certified to provide reliable and effective pest control solutions.

Compliance with Laws
We operate in full compliance with all relevant laws and regulations to guarantee ethical and lawful service delivery.

継続的改善
We are committed to ongoing improvement, regularly reviewing our processes and systems to maintain the highest standards of service quality and safety.
This policy reflects our dedication to providing pest control solutions that are not only effective but also aligned with our values and commitments to our customers, employees, and the community.

Anti-Corruption
We believe corruption is against our values, as it undermines integrity and fairness. Corruption can lead to unfairly higher prices and sub-standard services, which contradict our commitment to quality and customer satisfaction. Malaysian Pest Control Sdn. Bhd. has a zero-tolerance policy for corruption in any form, ensuring our operations remain ethical and transparent.

We are committed to ongoing improvement, regularly reviewing our processes and systems to maintain the highest standards of service quality and safety.

This policy reflects our dedication to providing pest control solutions that are not only effective but also aligned with our values and commitments to our customers, employees, and the community.

Updated as at 1.1.2025

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