{"id":1147,"date":"2025-01-16T10:46:54","date_gmt":"2025-01-16T10:46:54","guid":{"rendered":"https:\/\/msianpestcontrol.com\/?page_id=1147"},"modified":"2026-05-12T07:43:28","modified_gmt":"2026-05-12T07:43:28","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/msianpestcontrol.com\/ja\/\u54c1\u8cea\u65b9\u91dd\/","title":{"rendered":"\u54c1\u8cea\u65b9\u91dd"},"content":{"rendered":"<!-- =========================================================\n     MPC QUALITY POLICY \u2014 Custom HTML Block\n     Paste into existing page \/quality-policy\/\n     Scoped to .mpc-qp to avoid affecting theme.\n     Content preserved verbatim. New: design + related policies.\n     ========================================================= -->\n\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:ital,opsz,wght@0,9..144,400;0,9..144,500;0,9..144,600;1,9..144,400&#038;family=Inter:wght@400;500;600;700&#038;display=swap\" rel=\"stylesheet\">\n\n<style>\n\/* ============================================================\n   MPC QUALITY POLICY \u2014 scoped to .mpc-qp\n   ============================================================ *\/\n.mpc-qp {\n  --mpc-blue: #0B3B8C;\n  --mpc-blue-deep: #072560;\n  --mpc-blue-ink: #061B44;\n  --mpc-gold: #C9A34A;\n  --mpc-paper: #FAF8F3;\n  --mpc-line: #E6E1D5;\n  --mpc-ink: #14161C;\n  --mpc-ink-soft: #3A3E4A;\n  --mpc-ink-muted: #6B6F7A;\n  --mpc-serif: 'Fraunces', Georgia, serif;\n  --mpc-sans: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;\n\n  font-family: var(--mpc-sans);\n  color: var(--mpc-ink);\n  line-height: 1.6;\n  -webkit-font-smoothing: antialiased;\n}\n.mpc-qp *,\n.mpc-qp *::before,\n.mpc-qp *::after { box-sizing: border-box; }\n.mpc-qp a { color: inherit; text-decoration: none; }\n.mpc-qp img { max-width: 100%; display: block; }\n.mpc-qp p { margin: 0 0 1em 0; }\n.mpc-qp ul { list-style: none; padding: 0; margin: 0; }\n.mpc-qp h1, .mpc-qp h2, .mpc-qp h3,\n.mpc-qp h4, .mpc-qp h5 { margin: 0; }\n\n.mpc-container {\n  max-width: 1000px;\n  margin: 0 auto;\n  padding: 0 24px;\n}\n\n\/* ============ BUTTONS ============ *\/\n.mpc-btn {\n  display: inline-flex;\n  align-items: center;\n  gap: 8px;\n  padding: 13px 24px;\n  font-family: var(--mpc-sans);\n  font-weight: 600;\n  font-size: 14px;\n  letter-spacing: 0.01em;\n  border-radius: 2px;\n  cursor: pointer;\n  transition: all 0.2s ease;\n  text-decoration: none !important;\n  border: none;\n}\n.mpc-btn-ghost { background: transparent; color: var(--mpc-blue) !important; border: 1px solid var(--mpc-blue); }\n.mpc-btn-ghost:hover { background: var(--mpc-blue); color: #fff !important; }\n.mpc-btn-gold { background: var(--mpc-gold); color: var(--mpc-blue-ink) !important; }\n.mpc-btn-gold:hover { background: #D9B45D; transform: translateY(-1px); }\n\n\/* ============ EYEBROW ============ *\/\n.mpc-eyebrow {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  font-size: 11px;\n  letter-spacing: 0.26em;\n  text-transform: uppercase;\n  color: var(--mpc-blue);\n  font-weight: 600;\n  margin-bottom: 20px;\n}\n.mpc-eyebrow::before {\n  content: '';\n  width: 28px; height: 1px;\n  background: var(--mpc-gold);\n}\n\n.mpc-section {\n  padding: 60px 0;\n  margin: 0 -24px;\n}\n.mpc-section .mpc-container { padding: 0 24px; }\n.mpc-section-paper { background: var(--mpc-paper); }\n.mpc-section-white { background: #fff; }\n\n\/* ============ HERO ============ *\/\n.mpc-hero {\n  background: linear-gradient(180deg, #FAF8F3 0%, #F2EEE2 100%);\n  padding: 72px 0 60px;\n  margin: 0 -24px;\n  border-bottom: 1px solid var(--mpc-line);\n  position: relative;\n  overflow: hidden;\n}\n.mpc-hero::before {\n  content: '';\n  position: absolute;\n  top: -150px; right: -150px;\n  width: 460px; height: 460px;\n  background: radial-gradient(circle, rgba(11,59,140,0.1) 0%, transparent 70%);\n  border-radius: 50%;\n  pointer-events: none;\n}\n.mpc-hero-content {\n  position: relative;\n  text-align: center;\n  max-width: 760px;\n  margin: 0 auto;\n}\n.mpc-hero-breadcrumb {\n  font-size: 11px;\n  letter-spacing: 0.16em;\n  text-transform: uppercase;\n  color: var(--mpc-ink-muted);\n  font-weight: 600;\n  margin-bottom: 16px;\n}\n.mpc-hero-breadcrumb a {\n  color: var(--mpc-blue);\n  border-bottom: 1px solid transparent;\n  transition: border-color 0.2s;\n}\n.mpc-hero-breadcrumb a:hover {\n  border-bottom-color: var(--mpc-blue);\n}\n.mpc-hero-breadcrumb span {\n  margin: 0 8px;\n  color: var(--mpc-line);\n}\n.mpc-hero h1 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(36px, 4.6vw, 54px);\n  line-height: 1.05;\n  letter-spacing: -0.02em;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 18px;\n}\n.mpc-hero h1 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-hero-lead {\n  font-size: 17px;\n  line-height: 1.65;\n  color: var(--mpc-ink-soft);\n  margin: 0 auto 0 auto;\n  max-width: 640px;\n}\n.mpc-hero-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 14px;\n  margin-top: 22px;\n  padding: 8px 18px;\n  background: rgba(255,255,255,0.6);\n  border: 1px solid var(--mpc-line);\n  font-size: 11.5px;\n  letter-spacing: 0.04em;\n  color: var(--mpc-ink-soft);\n}\n.mpc-hero-meta strong { color: var(--mpc-blue-ink); font-weight: 600; }\n\n\/* ============ POLICY BODY ============ *\/\n.mpc-policy-image {\n  text-align: center;\n  margin-bottom: 40px;\n}\n.mpc-policy-image img {\n  max-width: 100%;\n  display: inline-block;\n  border: 1px solid var(--mpc-line);\n}\n\n.mpc-policy-intro {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  border-left: 3px solid var(--mpc-gold);\n  padding: 28px 32px;\n  margin-bottom: 50px;\n}\n.mpc-policy-intro p {\n  font-family: var(--mpc-serif);\n  font-style: italic;\n  font-size: 18px;\n  line-height: 1.6;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.005em;\n  margin: 0;\n}\n\n\/* ============ SECTION HEADINGS ============ *\/\n.mpc-policy-section-head {\n  margin-bottom: 30px;\n  padding-bottom: 16px;\n  border-bottom: 1px solid var(--mpc-line);\n}\n.mpc-policy-section-head .mpc-eyebrow { margin-bottom: 10px; }\n.mpc-policy-section-head h2 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(24px, 3vw, 32px);\n  line-height: 1.2;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.02em;\n  margin: 0;\n}\n.mpc-policy-section-head h2 em {\n  font-style: italic;\n  color: var(--mpc-blue);\n}\n\n\/* ============ VALUES \/ COMMITMENTS GRID ============ *\/\n.mpc-items-grid {\n  display: grid;\n  grid-template-columns: repeat(2, 1fr);\n  gap: 18px;\n  margin-bottom: 60px;\n}\n@media (max-width: 720px) { .mpc-items-grid { grid-template-columns: 1fr; } }\n\n.mpc-item {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  padding: 26px 28px;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n  transition: all 0.25s;\n}\n.mpc-item:hover {\n  border-color: var(--mpc-blue);\n  transform: translateY(-2px);\n  box-shadow: 0 10px 28px -18px rgba(11,59,140,0.18);\n}\n.mpc-item-num {\n  font-family: var(--mpc-serif);\n  font-style: italic;\n  font-size: 13px;\n  color: var(--mpc-gold);\n  font-weight: 500;\n  letter-spacing: 0.04em;\n}\n.mpc-item h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 19px;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.01em;\n  line-height: 1.2;\n}\n.mpc-item p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.65;\n  margin: 0;\n}\n.mpc-item p a {\n  color: var(--mpc-blue);\n  font-weight: 600;\n  border-bottom: 1px solid rgba(11,59,140,0.3);\n  transition: border-color 0.2s;\n}\n.mpc-item p a:hover { border-bottom-color: var(--mpc-blue); }\n\n\/* ============ FEEDBACK CALLOUT ============ *\/\n.mpc-feedback {\n  background: linear-gradient(135deg, var(--mpc-blue-ink) 0%, var(--mpc-blue-deep) 100%);\n  color: #fff;\n  padding: 56px 0;\n  margin: 60px -24px;\n  position: relative;\n  overflow: hidden;\n}\n.mpc-feedback::before {\n  content: '';\n  position: absolute;\n  top: -100px; right: -100px;\n  width: 360px; height: 360px;\n  background: radial-gradient(circle, rgba(201,163,74,0.15) 0%, transparent 60%);\n  border-radius: 50%;\n}\n.mpc-feedback-grid {\n  display: grid;\n  grid-template-columns: auto 1fr auto;\n  gap: 36px;\n  align-items: center;\n  position: relative;\n}\n@media (max-width: 820px) {\n  .mpc-feedback-grid {\n    grid-template-columns: 1fr;\n    gap: 22px;\n    text-align: center;\n  }\n}\n.mpc-feedback-icon {\n  width: 80px; height: 80px;\n  border: 2px solid var(--mpc-gold);\n  color: var(--mpc-gold);\n  border-radius: 50%;\n  display: grid;\n  place-items: center;\n  flex-shrink: 0;\n}\n@media (max-width: 820px) {\n  .mpc-feedback-icon { margin: 0 auto; }\n}\n.mpc-feedback-icon svg { width: 38px; height: 38px; }\n.mpc-feedback-eyebrow {\n  font-size: 10px;\n  letter-spacing: 0.22em;\n  text-transform: uppercase;\n  color: var(--mpc-gold);\n  font-weight: 700;\n  margin-bottom: 8px;\n}\n.mpc-feedback h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(22px, 2.4vw, 28px);\n  line-height: 1.15;\n  color: #fff;\n  margin-bottom: 8px;\n  letter-spacing: -0.01em;\n}\n.mpc-feedback h3 em { font-style: italic; color: var(--mpc-gold); }\n.mpc-feedback p {\n  color: rgba(255,255,255,0.85);\n  font-size: 14px;\n  line-height: 1.6;\n  margin: 0;\n}\n\n\/* ============ RELATED POLICIES ============ *\/\n.mpc-related-head {\n  text-align: center;\n  max-width: 640px;\n  margin: 0 auto 40px auto;\n}\n.mpc-related-head .mpc-eyebrow { justify-content: center; }\n.mpc-related-head .mpc-eyebrow::before { display: none; }\n.mpc-related-head .mpc-eyebrow::after {\n  content: '';\n  width: 28px; height: 1px;\n  background: var(--mpc-gold);\n  margin-left: 10px;\n}\n.mpc-related-head h2 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(26px, 3vw, 36px);\n  line-height: 1.15;\n  letter-spacing: -0.02em;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 12px;\n}\n.mpc-related-head h2 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-related-head p {\n  font-size: 15px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.6;\n  margin: 0;\n}\n\n.mpc-related-grid {\n  display: grid;\n  grid-template-columns: repeat(3, 1fr);\n  gap: 16px;\n}\n@media (max-width: 900px) { .mpc-related-grid { grid-template-columns: repeat(2, 1fr); } }\n@media (max-width: 540px) { .mpc-related-grid { grid-template-columns: 1fr; } }\n\n.mpc-related {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  padding: 22px 22px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n  text-decoration: none !important;\n  color: inherit !important;\n  transition: all 0.25s;\n}\n.mpc-related:hover {\n  border-color: var(--mpc-blue);\n  transform: translateY(-2px);\n  box-shadow: 0 10px 24px -16px rgba(11,59,140,0.2);\n}\n.mpc-related-icon {\n  width: 40px; height: 40px;\n  background: var(--mpc-paper);\n  color: var(--mpc-blue);\n  border-radius: 50%;\n  display: grid;\n  place-items: center;\n  margin-bottom: 4px;\n}\n.mpc-related-icon svg { width: 20px; height: 20px; }\n.mpc-related h4 {\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 16px;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.01em;\n  line-height: 1.2;\n}\n.mpc-related p {\n  font-size: 12px;\n  color: var(--mpc-ink-muted);\n  line-height: 1.5;\n  margin: 0;\n  flex: 1;\n}\n.mpc-related-arrow {\n  font-size: 11px;\n  font-weight: 600;\n  color: var(--mpc-blue);\n  letter-spacing: 0.02em;\n  margin-top: 4px;\n}\n.mpc-related.current {\n  background: var(--mpc-paper);\n  border-color: var(--mpc-gold);\n  cursor: default;\n}\n.mpc-related.current:hover {\n  transform: none;\n  box-shadow: none;\n}\n.mpc-related.current .mpc-related-arrow {\n  color: var(--mpc-gold);\n}\n.mpc-related-current-tag {\n  position: absolute;\n  top: -1px; right: -1px;\n  background: var(--mpc-gold);\n  color: var(--mpc-blue-ink);\n  font-size: 9px;\n  letter-spacing: 0.18em;\n  text-transform: uppercase;\n  font-weight: 700;\n  padding: 3px 8px;\n}\n.mpc-related-wrap {\n  position: relative;\n}\n\n\/* ============ FINAL CTA ============ *\/\n.mpc-final {\n  background: var(--mpc-paper);\n  padding: 50px 0;\n  margin: 0 -24px;\n  text-align: center;\n  border-top: 1px solid var(--mpc-line);\n}\n.mpc-final h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(22px, 2.4vw, 28px);\n  line-height: 1.2;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 12px;\n  letter-spacing: -0.01em;\n}\n.mpc-final h3 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-final p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  margin: 0 auto 22px auto;\n  max-width: 540px;\n}\n.mpc-final-buttons {\n  display: inline-flex;\n  gap: 10px;\n  flex-wrap: wrap;\n  justify-content: center;\n}\n<\/style>\n\n<!-- =====================================================\n     PAGE CONTENT STARTS HERE\n     ===================================================== -->\n<div class=\"mpc-qp\">\n\n  <!-- HERO -->\n  <section class=\"mpc-hero\">\n    <div class=\"mpc-container\">\n      <div class=\"mpc-hero-content\">\n        <div class=\"mpc-hero-breadcrumb\">\n          <a href=\"\/ja\/\">\u5bb6<\/a><span>\u203a<\/span><a href=\"https:\/\/msianpestcontrol.com\/ja\/\u79c1\u305f\u3061\u306b\u3064\u3044\u3066\/\">About<\/a><span>\u203a<\/span>\u54c1\u8cea\u65b9\u91dd\n        <\/div>\n        <h1>Quality <em>Policy.<\/em><\/h1>\n        <p class=\"mpc-hero-lead\">Our mission is to provide exceptional pest control services while upholding values that reflect our commitment to <em>quality, integrity, and community<\/em>.<\/p>\n        <div class=\"mpc-hero-meta\">\n          <span>Document version:<\/span>\n          <strong>2025\u5e741\u67081\u65e5\u66f4\u65b0<\/strong>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- POLICY BODY -->\n  <section class=\"mpc-section mpc-section-white\">\n    <div class=\"mpc-container\">\n\n      <!-- IMAGE -->\n      <div class=\"mpc-policy-image\">\n        <img decoding=\"async\" src=\"https:\/\/msianpestcontrol.com\/wp-content\/uploads\/2025\/01\/Copy-of-Genesis-Origo-is-LCCI-centre-by-IAB9-1024x332.png\" alt=\"Malaysian Pest Control Quality Policy\">\n      <\/div>\n\n      <!-- MISSION STATEMENT (preserved verbatim) -->\n      <div class=\"mpc-policy-intro\">\n        <p>Malaysian Pest Control Sdn. Bhd. \u306e\u4f7f\u547d\u306f\u3001\u54c1\u8cea\u3001\u8aa0\u5b9f\u3055\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3078\u306e\u53d6\u308a\u7d44\u307f\u3092\u53cd\u6620\u3059\u308b\u4fa1\u5024\u89b3\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u512a\u308c\u305f\u5bb3\u866b\u99c6\u9664\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n      <\/div>\n\n      <!-- CORE VALUES -->\n      <div class=\"mpc-policy-section-head\">\n        <div class=\"mpc-eyebrow\">Section 01<\/div>\n        <h2>Our <em>Core Values.<\/em><\/h2>\n      <\/div>\n\n      <div class=\"mpc-items-grid\">\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Value 01<\/div>\n          <h3>\u795e\u3092\u656c\u3046<\/h3>\n          <p>\u79c1\u305f\u3061\u306f\u3001\u81ea\u5206\u81ea\u8eab\u3068\u4ed6\u4eba\u3092\u611b\u3057\u3001\u6c17\u9063\u3046\u3068\u3044\u3046\u601d\u3044\u3001\u8a00\u8449\u3001\u884c\u3044\u306b\u3088\u3063\u3066\u795e\u3092\u656c\u3044\u3001\u795e\u306e\u540d\u306b\u6804\u5149\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Value 02<\/div>\n          <h3>\u8aa0\u5b9f\u3055<\/h3>\n          <p>We uphold principles of integrity and honesty in our thoughts, words, and deeds.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Value 03<\/div>\n          <h3>\u516c\u5e73\u6027<\/h3>\n          <p>\u5f53\u793e\u306f\u30b9\u30bf\u30c3\u30d5\u3001\u793e\u5185\u5916\u306e\u5229\u5bb3\u95a2\u4fc2\u8005\u3092\u516c\u5e73\u306b\u6271\u3044\u3001\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u88fd\u54c1\u306b\u5bfe\u3057\u3066\u516c\u6b63\u306a\u4fa1\u683c\u3092\u8acb\u6c42\u3057\u3001\u3059\u3079\u3066\u306e\u30b9\u30bf\u30c3\u30d5\u3068\u5229\u5bb3\u95a2\u4fc2\u8005\u306b\u516c\u6b63\u306a\u5831\u916c\u3092\u652f\u6255\u3044\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Value 04<\/div>\n          <h3>\u9867\u5ba2\u91cd\u8996<\/h3>\n          <p>\u5f53\u793e\u306f\u3001\u304a\u5ba2\u69d8\u306b\u3054\u6e80\u8db3\u3044\u305f\u3060\u3051\u308b\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u88fd\u54c1\u3092\u63d0\u4f9b\u3057\u3001\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u3092\u656c\u610f\u3001\u5c0a\u53b3\u3001\u5c0a\u91cd\u3092\u6301\u3063\u3066\u6271\u3044\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\" style=\"grid-column: 1 \/ -1;\">\n          <div class=\"mpc-item-num\">Value 05<\/div>\n          <h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30dd\u30fc\u30c8<\/h3>\n          <p>\u5f53\u793e\u306f\u5229\u76ca\u306e\u4e00\u90e8\u3092\u9084\u5143\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u5b66\u6821\u3001NPO\u3001\u6148\u5584\u56e3\u4f53\u306a\u3069\u3001\u3075\u3055\u308f\u3057\u3044\u5229\u5bb3\u95a2\u4fc2\u8005\u306b\u5272\u5f15\u4fa1\u683c\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u5730\u57df\u793e\u4f1a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n        <\/div>\n\n      <\/div>\n\n      <!-- COMMITMENTS -->\n      <div class=\"mpc-policy-section-head\">\n        <div class=\"mpc-eyebrow\">Section 02<\/div>\n        <h2>Our <em>Commitments to Quality and Safety.<\/em><\/h2>\n      <\/div>\n\n      <div class=\"mpc-items-grid\">\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 01<\/div>\n          <h3>\u54c1\u8cea\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/h3>\n          <p>\u5f53\u793e\u306f\u3001ISO 9001 \u54c1\u8cea\u30b7\u30b9\u30c6\u30e0\u306e\u57fa\u6e96\u306b\u6e96\u62e0\u3057\u305f\u5805\u7262\u306a\u54c1\u8cea\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u9075\u5b88\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f53\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u9867\u5ba2\u306e\u671f\u5f85\u3092\u6e80\u305f\u3057\u3001\u305d\u308c\u3092\u4e0a\u56de\u308b\u3053\u3068\u304c\u4fdd\u8a3c\u3055\u308c\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 02<\/div>\n          <h3>\u5b89\u5168\u4fdd\u8a3c<\/h3>\n          <p>We use only approved pesticides to ensure the safety of our customers, staff, and the environment. For detailed Health &#038; Safety Policy, visit <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u5065\u5eb7\u3068\u5b89\u5168\u306b\u95a2\u3059\u308b\u65b9\u91dd\/\">\u3053\u3053<\/a>.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 03<\/div>\n          <h3>\u8a13\u7df4\u3092\u53d7\u3051\u305f\u6280\u8853\u8005<\/h3>\n          <p>\u5f53\u793e\u306e\u6280\u8853\u8005\u306f\u5c02\u9580\u7684\u306b\u8a13\u7df4\u3055\u308c\u3001\u8a8d\u5b9a\u3055\u308c\u3066\u304a\u308a\u3001\u4fe1\u983c\u6027\u304c\u9ad8\u304f\u52b9\u679c\u7684\u306a\u5bb3\u866b\u99c6\u9664\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 04<\/div>\n          <h3>\u6cd5\u5f8b\u306e\u9075\u5b88<\/h3>\n          <p>\u5f53\u793e\u306f\u3001\u502b\u7406\u7684\u304b\u3064\u5408\u6cd5\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3092\u4fdd\u8a3c\u3059\u308b\u305f\u3081\u306b\u3001\u95a2\u9023\u3059\u308b\u3059\u3079\u3066\u306e\u6cd5\u5f8b\u304a\u3088\u3073\u898f\u5236\u306b\u5b8c\u5168\u306b\u6e96\u62e0\u3057\u3066\u904b\u55b6\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 05<\/div>\n          <h3>\u7d99\u7d9a\u7684\u6539\u5584<\/h3>\n          <p>We are committed to ongoing improvement, regularly reviewing our processes and systems to maintain the highest standards of service quality and safety. This policy reflects our dedication to providing pest control solutions that are not only effective but also aligned with our values and commitments to our customers, employees, and the community.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Commitment 06<\/div>\n          <h3>\u6c5a\u8077\u9632\u6b62<\/h3>\n          <p>\u6c5a\u8077\u306f\u8aa0\u5b9f\u3055\u3068\u516c\u5e73\u3055\u3092\u640d\u306a\u3046\u305f\u3081\u3001\u5f53\u793e\u306e\u4fa1\u5024\u89b3\u306b\u53cd\u3059\u308b\u3068\u8003\u3048\u307e\u3059\u3002\u6c5a\u8077\u306f\u4e0d\u5f53\u306b\u9ad8\u3044\u4fa1\u683c\u3068\u6a19\u6e96\u4ee5\u4e0b\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u54c1\u8cea\u3068\u9867\u5ba2\u6e80\u8db3\u306b\u5bfe\u3059\u308b\u5f53\u793e\u306e\u53d6\u308a\u7d44\u307f\u306b\u53cd\u3057\u307e\u3059\u3002Malaysian Pest Control Sdn. Bhd. \u306f\u3001\u3044\u304b\u306a\u308b\u5f62\u614b\u306e\u6c5a\u8077\u306b\u5bfe\u3057\u3066\u3082\u4e00\u5207\u5bb9\u8a8d\u3057\u306a\u3044\u65b9\u91dd\u3092\u3068\u3063\u3066\u304a\u308a\u3001\u5f53\u793e\u306e\u696d\u52d9\u304c\u502b\u7406\u7684\u304b\u3064\u900f\u660e\u6027\u3092\u4fdd\u3064\u3088\u3046\u52aa\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n        <\/div>\n\n      <\/div>\n\n      <!-- CLOSING STATEMENT (preserved) -->\n      <div class=\"mpc-policy-intro\" style=\"margin-top: 40px; margin-bottom: 0;\">\n        <p>We are committed to ongoing improvement, regularly reviewing our processes and systems to maintain the highest standards of service quality and safety. This policy reflects our dedication to providing pest control solutions that are not only effective but also aligned with our values and commitments to our customers, employees, and the community.<\/p>\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <!-- FEEDBACK CALLOUT \u2014 strategic link to \/feedback-or-complaint\/ -->\n  <section class=\"mpc-feedback\">\n    <div class=\"mpc-container\">\n      <div class=\"mpc-feedback-grid\">\n\n        <div class=\"mpc-feedback-icon\">\n          <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>\n        <\/div>\n\n        <div>\n          <div class=\"mpc-feedback-eyebrow\">Help Us Stay Accountable<\/div>\n          <h3>Continuous improvement <em>starts with your feedback.<\/em><\/h3>\n          <p>Our commitment to quality only means something if we listen when we fall short. If you&#8217;ve experienced a service issue, have a suggestion, or want to commend a technician \u2014 we want to hear from you.<\/p>\n        <\/div>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u307e\u305f\u306f\u82e6\u60c5\/\" class=\"mpc-btn mpc-btn-gold\">Submit Feedback \u2192<\/a>\n\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- RELATED POLICIES -->\n  <section class=\"mpc-section mpc-section-paper\">\n    <div class=\"mpc-container\">\n\n      <div class=\"mpc-related-head\">\n        <div class=\"mpc-eyebrow\">Our Policy Framework<\/div>\n        <h2>Related <em>policies &#038; governance.<\/em><\/h2>\n        <p>Our Quality Policy is one of several governing documents that define how we operate. Together they form the framework that keeps us accountable to clients, staff, and community.<\/p>\n      <\/div>\n\n      <div class=\"mpc-related-grid\">\n\n        <!-- Current page -->\n        <div class=\"mpc-related-wrap\">\n          <span class=\"mpc-related-current-tag\">You are here<\/span>\n          <div class=\"mpc-related current\">\n            <div class=\"mpc-related-icon\" style=\"background: var(--mpc-gold); color: var(--mpc-blue-ink);\">\n              <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M9 11l3 3L22 4\"\/><path d=\"M21 12v7a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h11\"\/><\/svg>\n            <\/div>\n            <h4>\u54c1\u8cea\u65b9\u91dd<\/h4>\n            <p>Core values, quality management system, and commitments to service excellence.<\/p>\n            <span class=\"mpc-related-arrow\">Currently viewing<\/span>\n          <\/div>\n        <\/div>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M20.84 4.61a5.5 5.5 0 0 0-7.78 0L12 5.67l-1.06-1.06a5.5 5.5 0 0 0-7.78 7.78l1.06 1.06L12 21.23l7.78-7.78 1.06-1.06a5.5 5.5 0 0 0 0-7.78z\"\/><\/svg>\n          <\/div>\n          <h4>\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc<\/h4>\n          <p>The five values that guide every decision we make \u2014 from technicians on site to leadership.<\/p>\n          <span class=\"mpc-related-arrow\">Read core values \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u5065\u5eb7\u3068\u5b89\u5168\u306b\u95a2\u3059\u308b\u65b9\u91dd\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M20 12V5l-8-3-8 3v7c0 5 3.5 9.5 8 11 4.5-1.5 8-6 8-11z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\n          <\/div>\n          <h4>Health &#038; Safety Policy<\/h4>\n          <p>How we protect customers, staff, and the environment through approved chemicals and safe protocols.<\/p>\n          <span class=\"mpc-related-arrow\">Read H&#038;S policy \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u5185\u90e8\u544a\u767a\u30dd\u30ea\u30b7\u30fc\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M3 18v-6a9 9 0 0 1 18 0v6\"\/><path d=\"M21 19a2 2 0 0 1-2 2h-1v-7h3zM3 19a2 2 0 0 0 2 2h1v-7H3z\"\/><\/svg>\n          <\/div>\n          <h4>\u5185\u90e8\u544a\u767a\u30dd\u30ea\u30b7\u30fc<\/h4>\n          <p>Confidential reporting channels for staff and stakeholders to raise concerns about misconduct.<\/p>\n          <span class=\"mpc-related-arrow\">Read whistle-blowing \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u656c\u610f\u3092\u80b2\u3080\u30bc\u30ed\u30c8\u30ec\u30e9\u30f3\u30b9\u653f\u7b56\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M9 9l6 6M15 9l-6 6\"\/><\/svg>\n          <\/div>\n          <h4>\u30bc\u30ed\u30c8\u30ec\u30e9\u30f3\u30b9\u30dd\u30ea\u30b7\u30fc<\/h4>\n          <p>Cultivating mutual respect \u2014 our commitment to a workplace and service experience free from harassment.<\/p>\n          <span class=\"mpc-related-arrow\">Read zero-tolerance \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u8d08\u53ce\u8cc4\u9632\u6b62\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><rect x=\"3\" y=\"11\" width=\"18\" height=\"11\" rx=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>\n          <\/div>\n          <h4>Anti-Bribery &#038; Anti-Corruption<\/h4>\n          <p>Zero tolerance for bribery in any form \u2014 protecting integrity in procurement and service delivery.<\/p>\n          <span class=\"mpc-related-arrow\">Read anti-bribery \u2192<\/span>\n        <\/a>\n\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <!-- FINAL CTA -->\n  <section class=\"mpc-final\">\n    <div class=\"mpc-container\">\n      <h3>Questions about <em>our policies or service standards?<\/em><\/h3>\n      <p>We&#8217;re transparent about how we operate. If you&#8217;d like clarification on any aspect of our quality policy or service delivery, we&#8217;re happy to discuss it.<\/p>\n      <div class=\"mpc-final-buttons\">\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u304a\u554f\u3044\u5408\u308f\u305b\/\" class=\"mpc-btn mpc-btn-ghost\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a>\n        <a href=\"https:\/\/msianpestcontrol.com\/ja\/\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u307e\u305f\u306f\u82e6\u60c5\/\" class=\"mpc-btn mpc-btn-gold\">Submit Feedback<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n<!-- END MPC QUALITY POLICY PAGE -->","protected":false},"excerpt":{"rendered":"<p>Home\u203aAbout\u203aQuality Policy Quality Policy. Our mission is to provide exceptional pest control services while upholding [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/pages\/1147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/comments?post=1147"}],"version-history":[{"count":5,"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/pages\/1147\/revisions"}],"predecessor-version":[{"id":1344,"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/pages\/1147\/revisions\/1344"}],"wp:attachment":[{"href":"https:\/\/msianpestcontrol.com\/ja\/wp-json\/wp\/v2\/media?parent=1147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}