{"id":641,"date":"2024-02-23T10:04:52","date_gmt":"2024-02-23T10:04:52","guid":{"rendered":"https:\/\/msianpestcontrol.com\/?page_id=641"},"modified":"2026-05-12T07:58:45","modified_gmt":"2026-05-12T07:58:45","slug":"zero-tolerance-policy-cultivating-respect","status":"publish","type":"page","link":"https:\/\/msianpestcontrol.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0639\u062f\u0645-\u0627\u0644\u062a\u0633\u0627\u0645\u062d-\u0645\u0637\u0644\u0642\u064b\u0627-\u062a\u0646\u0645\u064a-\u0627\u0644\u0627\u062d\u062a\u0631\u0627\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0639\u062f\u0645 \u0627\u0644\u062a\u0633\u0627\u0645\u062d \u0645\u0637\u0644\u0642\u064b\u0627: \u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645"},"content":{"rendered":"<!-- =========================================================\n     MPC ZERO TOLERANCE POLICY \u2014 Custom HTML Block\n     Paste into existing page \/zero-tolerance-policy-cultivating-respect\/\n     Scoped to .mpc-ztp to avoid affecting theme.\n     Content preserved verbatim. Design matches \/quality-policy\/ + \/health-and-safety-policy\/.\n     ========================================================= -->\n\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:ital,opsz,wght@0,9..144,400;0,9..144,500;0,9..144,600;1,9..144,400&#038;family=Inter:wght@400;500;600;700&#038;display=swap\" rel=\"stylesheet\">\n\n<style>\n\/* ============================================================\n   MPC ZERO TOLERANCE POLICY \u2014 scoped to .mpc-ztp\n   ============================================================ *\/\n.mpc-ztp {\n  --mpc-blue: #0B3B8C;\n  --mpc-blue-deep: #072560;\n  --mpc-blue-ink: #061B44;\n  --mpc-gold: #C9A34A;\n  --mpc-paper: #FAF8F3;\n  --mpc-line: #E6E1D5;\n  --mpc-ink: #14161C;\n  --mpc-ink-soft: #3A3E4A;\n  --mpc-ink-muted: #6B6F7A;\n  --mpc-warning: #B85B25;\n  --mpc-serif: 'Fraunces', Georgia, serif;\n  --mpc-sans: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;\n\n  font-family: var(--mpc-sans);\n  color: var(--mpc-ink);\n  line-height: 1.6;\n  -webkit-font-smoothing: antialiased;\n}\n.mpc-ztp *,\n.mpc-ztp *::before,\n.mpc-ztp *::after { box-sizing: border-box; }\n.mpc-ztp a { color: inherit; text-decoration: none; }\n.mpc-ztp img { max-width: 100%; display: block; }\n.mpc-ztp p { margin: 0 0 1em 0; }\n.mpc-ztp ul { list-style: none; padding: 0; margin: 0; }\n.mpc-ztp h1, .mpc-ztp h2, .mpc-ztp h3,\n.mpc-ztp h4, .mpc-ztp h5 { margin: 0; }\n\n.mpc-container {\n  max-width: 1000px;\n  margin: 0 auto;\n  padding: 0 24px;\n}\n\n\/* ============ BUTTONS ============ *\/\n.mpc-btn {\n  display: inline-flex;\n  align-items: center;\n  gap: 8px;\n  padding: 13px 24px;\n  font-family: var(--mpc-sans);\n  font-weight: 600;\n  font-size: 14px;\n  letter-spacing: 0.01em;\n  border-radius: 2px;\n  cursor: pointer;\n  transition: all 0.2s ease;\n  text-decoration: none !important;\n  border: none;\n}\n.mpc-btn-ghost { background: transparent; color: var(--mpc-blue) !important; border: 1px solid var(--mpc-blue); }\n.mpc-btn-ghost:hover { background: var(--mpc-blue); color: #fff !important; }\n.mpc-btn-gold { background: var(--mpc-gold); color: var(--mpc-blue-ink) !important; }\n.mpc-btn-gold:hover { background: #D9B45D; transform: translateY(-1px); }\n\n\/* ============ EYEBROW ============ *\/\n.mpc-eyebrow {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  font-size: 11px;\n  letter-spacing: 0.26em;\n  text-transform: uppercase;\n  color: var(--mpc-blue);\n  font-weight: 600;\n  margin-bottom: 20px;\n}\n.mpc-eyebrow::before {\n  content: '';\n  width: 28px; height: 1px;\n  background: var(--mpc-gold);\n}\n\n.mpc-section {\n  padding: 60px 0;\n  margin: 0 -24px;\n}\n.mpc-section .mpc-container { padding: 0 24px; }\n.mpc-section-paper { background: var(--mpc-paper); }\n.mpc-section-white { background: #fff; }\n\n\/* ============ HERO ============ *\/\n.mpc-hero {\n  background: linear-gradient(180deg, #FAF8F3 0%, #F2EEE2 100%);\n  padding: 72px 0 60px;\n  margin: 0 -24px;\n  border-bottom: 1px solid var(--mpc-line);\n  position: relative;\n  overflow: hidden;\n}\n.mpc-hero::before {\n  content: '';\n  position: absolute;\n  top: -150px; right: -150px;\n  width: 460px; height: 460px;\n  background: radial-gradient(circle, rgba(11,59,140,0.1) 0%, transparent 70%);\n  border-radius: 50%;\n  pointer-events: none;\n}\n.mpc-hero-content {\n  position: relative;\n  text-align: center;\n  max-width: 760px;\n  margin: 0 auto;\n}\n.mpc-hero-breadcrumb {\n  font-size: 11px;\n  letter-spacing: 0.16em;\n  text-transform: uppercase;\n  color: var(--mpc-ink-muted);\n  font-weight: 600;\n  margin-bottom: 16px;\n}\n.mpc-hero-breadcrumb a {\n  color: var(--mpc-blue);\n  border-bottom: 1px solid transparent;\n  transition: border-color 0.2s;\n}\n.mpc-hero-breadcrumb a:hover {\n  border-bottom-color: var(--mpc-blue);\n}\n.mpc-hero-breadcrumb span {\n  margin: 0 8px;\n  color: var(--mpc-line);\n}\n.mpc-hero h1 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(36px, 4.6vw, 54px);\n  line-height: 1.05;\n  letter-spacing: -0.02em;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 18px;\n}\n.mpc-hero h1 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-hero-lead {\n  font-size: 17px;\n  line-height: 1.65;\n  color: var(--mpc-ink-soft);\n  margin: 0 auto;\n  max-width: 640px;\n}\n.mpc-hero-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 14px;\n  margin-top: 22px;\n  padding: 8px 18px;\n  background: rgba(255,255,255,0.6);\n  border: 1px solid var(--mpc-line);\n  font-size: 11.5px;\n  letter-spacing: 0.04em;\n  color: var(--mpc-ink-soft);\n}\n.mpc-hero-meta strong { color: var(--mpc-blue-ink); font-weight: 600; }\n\n\/* ============ POLICY BODY ============ *\/\n.mpc-policy-intro {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  border-left: 3px solid var(--mpc-gold);\n  padding: 28px 32px;\n  margin-bottom: 50px;\n}\n.mpc-policy-intro p {\n  font-family: var(--mpc-serif);\n  font-style: italic;\n  font-size: 17px;\n  line-height: 1.65;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.005em;\n  margin: 0;\n}\n\n\/* ============ SECTION HEADINGS ============ *\/\n.mpc-policy-section-head {\n  margin-bottom: 26px;\n  padding-bottom: 14px;\n  border-bottom: 1px solid var(--mpc-line);\n}\n.mpc-policy-section-head .mpc-eyebrow { margin-bottom: 10px; }\n.mpc-policy-section-head h2 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(22px, 2.6vw, 30px);\n  line-height: 1.2;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.02em;\n  margin: 0;\n}\n.mpc-policy-section-head h2 em {\n  font-style: italic;\n  color: var(--mpc-blue);\n}\n\n\/* ============ ITEMS GRID (Cards) ============ *\/\n.mpc-items-grid {\n  display: grid;\n  grid-template-columns: repeat(2, 1fr);\n  gap: 18px;\n  margin-bottom: 50px;\n}\n@media (max-width: 720px) { .mpc-items-grid { grid-template-columns: 1fr; } }\n\n.mpc-item {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  padding: 26px 28px;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n  transition: all 0.25s;\n  position: relative;\n}\n.mpc-item:hover {\n  border-color: var(--mpc-blue);\n  transform: translateY(-2px);\n  box-shadow: 0 10px 28px -18px rgba(11,59,140,0.18);\n}\n.mpc-item-num {\n  font-family: var(--mpc-serif);\n  font-style: italic;\n  font-size: 13px;\n  color: var(--mpc-gold);\n  font-weight: 500;\n  letter-spacing: 0.04em;\n}\n.mpc-item h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 18px;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.01em;\n  line-height: 1.2;\n}\n.mpc-item p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.65;\n  margin: 0;\n}\n\n\/* ============ PROTOCOL STEPS (numbered with connecting line) ============ *\/\n.mpc-protocol {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  padding: 0;\n  margin-bottom: 40px;\n  position: relative;\n}\n.mpc-protocol-step {\n  display: grid;\n  grid-template-columns: auto 1fr;\n  gap: 24px;\n  padding: 24px 32px;\n  border-bottom: 1px solid var(--mpc-line);\n  align-items: start;\n}\n.mpc-protocol-step:last-child {\n  border-bottom: none;\n}\n.mpc-protocol-step:hover {\n  background: var(--mpc-paper);\n}\n.mpc-protocol-step-num {\n  width: 44px;\n  height: 44px;\n  background: var(--mpc-blue);\n  color: #fff;\n  border-radius: 50%;\n  display: grid;\n  place-items: center;\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 17px;\n  flex-shrink: 0;\n}\n.mpc-protocol-step-content h4 {\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 17px;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.01em;\n  line-height: 1.2;\n  margin-bottom: 6px;\n}\n.mpc-protocol-step-content p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.65;\n  margin: 0;\n}\n\n\/* ============ CLOSING STATEMENT ============ *\/\n.mpc-closing {\n  background: linear-gradient(135deg, var(--mpc-blue-ink) 0%, var(--mpc-blue-deep) 100%);\n  color: #fff;\n  padding: 56px 0;\n  margin: 0 -24px;\n  position: relative;\n  overflow: hidden;\n  text-align: center;\n}\n.mpc-closing::before {\n  content: '';\n  position: absolute;\n  top: -100px; right: -100px;\n  width: 400px; height: 400px;\n  background: radial-gradient(circle, rgba(201,163,74,0.15) 0%, transparent 60%);\n  border-radius: 50%;\n  pointer-events: none;\n}\n.mpc-closing::after {\n  content: '';\n  position: absolute;\n  bottom: -100px; left: -100px;\n  width: 300px; height: 300px;\n  background: radial-gradient(circle, rgba(255,255,255,0.05) 0%, transparent 70%);\n  border-radius: 50%;\n  pointer-events: none;\n}\n.mpc-closing-inner {\n  position: relative;\n  max-width: 760px;\n  margin: 0 auto;\n}\n.mpc-closing-eyebrow {\n  font-size: 10px;\n  letter-spacing: 0.26em;\n  text-transform: uppercase;\n  color: var(--mpc-gold);\n  font-weight: 700;\n  margin-bottom: 14px;\n}\n.mpc-closing p {\n  font-family: var(--mpc-serif);\n  font-style: italic;\n  font-size: clamp(18px, 2.4vw, 24px);\n  line-height: 1.5;\n  color: #fff;\n  letter-spacing: -0.005em;\n  margin: 0;\n}\n.mpc-closing p em {\n  color: var(--mpc-gold);\n  font-weight: 500;\n}\n\n\/* ============ FEEDBACK CALLOUT ============ *\/\n.mpc-feedback {\n  background: #fff;\n  border-top: 1px solid var(--mpc-line);\n  border-bottom: 1px solid var(--mpc-line);\n  padding: 50px 0;\n  margin: 0 -24px;\n}\n.mpc-feedback-grid {\n  display: grid;\n  grid-template-columns: auto 1fr auto;\n  gap: 36px;\n  align-items: center;\n}\n@media (max-width: 820px) {\n  .mpc-feedback-grid {\n    grid-template-columns: 1fr;\n    gap: 22px;\n    text-align: center;\n  }\n}\n.mpc-feedback-icon {\n  width: 72px; height: 72px;\n  border: 2px solid var(--mpc-blue);\n  color: var(--mpc-blue);\n  border-radius: 50%;\n  display: grid;\n  place-items: center;\n  flex-shrink: 0;\n}\n@media (max-width: 820px) {\n  .mpc-feedback-icon { margin: 0 auto; }\n}\n.mpc-feedback-icon svg { width: 34px; height: 34px; }\n.mpc-feedback-eyebrow {\n  font-size: 10px;\n  letter-spacing: 0.22em;\n  text-transform: uppercase;\n  color: var(--mpc-blue);\n  font-weight: 700;\n  margin-bottom: 8px;\n}\n.mpc-feedback h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(20px, 2.2vw, 26px);\n  line-height: 1.2;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 6px;\n  letter-spacing: -0.01em;\n}\n.mpc-feedback h3 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-feedback p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.6;\n  margin: 0;\n}\n\n\/* ============ RELATED POLICIES ============ *\/\n.mpc-related-head {\n  text-align: center;\n  max-width: 640px;\n  margin: 0 auto 40px auto;\n}\n.mpc-related-head .mpc-eyebrow { justify-content: center; }\n.mpc-related-head .mpc-eyebrow::before { display: none; }\n.mpc-related-head .mpc-eyebrow::after {\n  content: '';\n  width: 28px; height: 1px;\n  background: var(--mpc-gold);\n  margin-left: 10px;\n}\n.mpc-related-head h2 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(26px, 3vw, 36px);\n  line-height: 1.15;\n  letter-spacing: -0.02em;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 12px;\n}\n.mpc-related-head h2 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-related-head p {\n  font-size: 15px;\n  color: var(--mpc-ink-soft);\n  line-height: 1.6;\n  margin: 0;\n}\n\n.mpc-related-grid {\n  display: grid;\n  grid-template-columns: repeat(3, 1fr);\n  gap: 16px;\n}\n@media (max-width: 900px) { .mpc-related-grid { grid-template-columns: repeat(2, 1fr); } }\n@media (max-width: 540px) { .mpc-related-grid { grid-template-columns: 1fr; } }\n\n.mpc-related {\n  background: #fff;\n  border: 1px solid var(--mpc-line);\n  padding: 22px 22px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n  text-decoration: none !important;\n  color: inherit !important;\n  transition: all 0.25s;\n}\n.mpc-related:hover {\n  border-color: var(--mpc-blue);\n  transform: translateY(-2px);\n  box-shadow: 0 10px 24px -16px rgba(11,59,140,0.2);\n}\n.mpc-related-icon {\n  width: 40px; height: 40px;\n  background: var(--mpc-paper);\n  color: var(--mpc-blue);\n  border-radius: 50%;\n  display: grid;\n  place-items: center;\n  margin-bottom: 4px;\n}\n.mpc-related-icon svg { width: 20px; height: 20px; }\n.mpc-related h4 {\n  font-family: var(--mpc-serif);\n  font-weight: 500;\n  font-size: 16px;\n  color: var(--mpc-blue-ink);\n  letter-spacing: -0.01em;\n  line-height: 1.2;\n}\n.mpc-related p {\n  font-size: 12px;\n  color: var(--mpc-ink-muted);\n  line-height: 1.5;\n  margin: 0;\n  flex: 1;\n}\n.mpc-related-arrow {\n  font-size: 11px;\n  font-weight: 600;\n  color: var(--mpc-blue);\n  letter-spacing: 0.02em;\n  margin-top: 4px;\n}\n.mpc-related.current {\n  background: var(--mpc-paper);\n  border-color: var(--mpc-gold);\n  cursor: default;\n}\n.mpc-related.current:hover {\n  transform: none;\n  box-shadow: none;\n}\n.mpc-related.current .mpc-related-arrow {\n  color: var(--mpc-gold);\n}\n.mpc-related-current-tag {\n  position: absolute;\n  top: -1px; right: -1px;\n  background: var(--mpc-gold);\n  color: var(--mpc-blue-ink);\n  font-size: 9px;\n  letter-spacing: 0.18em;\n  text-transform: uppercase;\n  font-weight: 700;\n  padding: 3px 8px;\n}\n.mpc-related-wrap {\n  position: relative;\n}\n\n\/* ============ FINAL CTA ============ *\/\n.mpc-final {\n  background: var(--mpc-paper);\n  padding: 50px 0;\n  margin: 0 -24px;\n  text-align: center;\n  border-top: 1px solid var(--mpc-line);\n}\n.mpc-final h3 {\n  font-family: var(--mpc-serif);\n  font-weight: 400;\n  font-size: clamp(22px, 2.4vw, 28px);\n  line-height: 1.2;\n  color: var(--mpc-blue-ink);\n  margin-bottom: 12px;\n  letter-spacing: -0.01em;\n}\n.mpc-final h3 em { font-style: italic; color: var(--mpc-blue); }\n.mpc-final p {\n  font-size: 14px;\n  color: var(--mpc-ink-soft);\n  margin: 0 auto 22px auto;\n  max-width: 540px;\n}\n.mpc-final-buttons {\n  display: inline-flex;\n  gap: 10px;\n  flex-wrap: wrap;\n  justify-content: center;\n}\n<\/style>\n\n<!-- =====================================================\n     PAGE CONTENT STARTS HERE\n     ===================================================== -->\n<div class=\"mpc-ztp\">\n\n  <!-- HERO -->\n  <section class=\"mpc-hero\">\n    <div class=\"mpc-container\">\n      <div class=\"mpc-hero-content\">\n        <div class=\"mpc-hero-breadcrumb\">\n          <a href=\"\/ar\/\">\u0628\u064a\u062a<\/a><span>\u203a<\/span><a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0645\u0639\u0644\u0648\u0645\u0627\u062a-\u0639\u0646\u0627\/\">\u0639\u0646<\/a><span>\u203a<\/span>\u0633\u064a\u0627\u0633\u0629 \u0639\u062f\u0645 \u0627\u0644\u062a\u0633\u0627\u0645\u062d\n        <\/div>\n        <h1>Zero Tolerance Policy \u2014 <em>Cultivating Respect.<\/em><\/h1>\n        <p class=\"mpc-hero-lead\">Malaysian Pest Control Sdn Bhd is committed to fostering a culture of <em>mutual respect and dignity<\/em> \u2014 in every interaction with employees, customers, suppliers, and stakeholders.<\/p>\n        <div class=\"mpc-hero-meta\">\n          <span>Document version:<\/span>\n          <strong>\u062a\u0645 \u0627\u0644\u062a\u062d\u062f\u064a\u062b \u0628\u062a\u0627\u0631\u064a\u062e 1.1.2025<\/strong>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- POLICY BODY -->\n  <section class=\"mpc-section mpc-section-white\">\n    <div class=\"mpc-container\">\n\n      <!-- MISSION STATEMENT (preserved verbatim) -->\n      <div class=\"mpc-policy-intro\">\n        <p>At Malaysian Pest Control Sdn Bhd, we are committed to fostering a culture of mutual respect and dignity. We adhere strictly to a zero-tolerance policy regarding any form of harassment within our workplace, encompassing interactions with employees, customers, suppliers, and all other stakeholders.<\/p>\n      <\/div>\n\n      <!-- FORMS OF HARASSMENT -->\n      <div class=\"mpc-policy-section-head\">\n        <div class=\"mpc-eyebrow\">\u0627\u0644\u0642\u0633\u0645 01<\/div>\n        <h2>Forms of <em>harassment we condemn.<\/em><\/h2>\n      <\/div>\n\n      <p style=\"font-size: 15px; color: var(--mpc-ink-soft); line-height: 1.65; margin-bottom: 28px;\">This policy unequivocally condemns all forms of harassment, including but not limited to:<\/p>\n\n      <div class=\"mpc-items-grid\">\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Form 01<\/div>\n          <h3>\u0627\u0644\u062a\u062d\u0631\u0634 \u0627\u0644\u0644\u0641\u0638\u064a<\/h3>\n          <p>This includes any use of derogatory remarks, insults, or demeaning language.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Form 02<\/div>\n          <h3>\u0627\u0644\u062a\u062d\u0631\u0634 \u063a\u064a\u0631 \u0627\u0644\u0644\u0641\u0638\u064a<\/h3>\n          <p>Actions such as gestures or physical intimidation that create an uncomfortable or hostile environment.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Form 03<\/div>\n          <h3>\u0627\u0644\u062a\u062d\u0631\u0634 \u0627\u0644\u062c\u0646\u0633\u064a<\/h3>\n          <p>Unwelcome sexual advances, requests for sexual favors, and other inappropriate sexual conduct.<\/p>\n        <\/div>\n\n        <div class=\"mpc-item\">\n          <div class=\"mpc-item-num\">Form 04<\/div>\n          <h3>\u062a\u0645\u064a\u064a\u0632<\/h3>\n          <p>Any prejudicial treatment based on race, gender, religion, sexual orientation, or disability.<\/p>\n        <\/div>\n\n      <\/div>\n\n      <!-- RESPONSE PROTOCOL -->\n      <div class=\"mpc-policy-section-head\">\n        <div class=\"mpc-eyebrow\">\u0627\u0644\u0642\u0633\u0645 02<\/div>\n        <h2>Response <em>protocol \u2014 what to do.<\/em><\/h2>\n      <\/div>\n\n      <p style=\"font-size: 15px; color: var(--mpc-ink-soft); line-height: 1.65; margin-bottom: 28px;\">In the event that our employees find themselves in a situation that may constitute harassment, these shall be the protocol to follow:<\/p>\n\n      <div class=\"mpc-protocol\">\n\n        <div class=\"mpc-protocol-step\">\n          <div class=\"mpc-protocol-step-num\">01<\/div>\n          <div class=\"mpc-protocol-step-content\">\n            <h4>\u062a\u062c\u0646\u0628 \u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0645 \u0623\u0648 \u0627\u0644\u062c\u062f\u0627\u0644<\/h4>\n            <p>Do not engage in retaliation or heated discussions. Instead, maintain professionalism and calm.<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"mpc-protocol-step\">\n          <div class=\"mpc-protocol-step-num\">02<\/div>\n          <div class=\"mpc-protocol-step-content\">\n            <h4>\u0641\u0643 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627\u062d\u062a\u0631\u0627\u0645<\/h4>\n            <p>Politely explain that the interaction appears to be veering towards harassment, which contradicts our company&#8217;s policies. Consequently, you will cease the conversation or engagement.<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"mpc-protocol-step\">\n          <div class=\"mpc-protocol-step-num\">03<\/div>\n          <div class=\"mpc-protocol-step-content\">\n            <h4>\u0637\u0644\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629<\/h4>\n            <p>If necessary, seek the intervention of another colleague or supervisor to take over the interaction.<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"mpc-protocol-step\">\n          <div class=\"mpc-protocol-step-num\">04<\/div>\n          <div class=\"mpc-protocol-step-content\">\n            <h4>\u062a\u0642\u0631\u064a\u0631 \u0639\u0644\u0649 \u0648\u062c\u0647 \u0627\u0644\u0633\u0631\u0639\u0629<\/h4>\n            <p>All incidents of harassment must be reported immediately to the relevant department or personnel for appropriate action.<\/p>\n          <\/div>\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <!-- CLOSING STATEMENT (preserved verbatim, presented as commitment band) -->\n  <section class=\"mpc-closing\">\n    <div class=\"mpc-container\">\n      <div class=\"mpc-closing-inner\">\n        <div class=\"mpc-closing-eyebrow\">Our Commitment<\/div>\n        <p>Our commitment to this policy is unwavering, and we rely on each member of our team to uphold these standards, ensuring a <em>safe and respectful workplace<\/em> for everyone.<\/p>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- FEEDBACK CALLOUT \u2014 strategic link to \/feedback-or-complaint\/ -->\n  <section class=\"mpc-feedback\">\n    <div class=\"mpc-container\">\n      <div class=\"mpc-feedback-grid\">\n\n        <div class=\"mpc-feedback-icon\">\n          <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>\n        <\/div>\n\n        <div>\n          <div class=\"mpc-feedback-eyebrow\">Experienced Or Witnessed An Incident?<\/div>\n          <h3>Report a respect or <em>harassment concern.<\/em><\/h3>\n          <p>If you&#8217;ve experienced or witnessed conduct that may breach this policy \u2014 as a customer, supplier, or member of our team \u2014 please report it. All reports are taken seriously and handled with appropriate discretion.<\/p>\n        <\/div>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0645\u0644\u0627\u062d\u0638\u0627\u062a-\u0623\u0648-\u0634\u0643\u0648\u0649\/\" class=\"mpc-btn mpc-btn-gold\">Report An Incident \u2192<\/a>\n\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- RELATED POLICIES -->\n  <section class=\"mpc-section mpc-section-paper\">\n    <div class=\"mpc-container\">\n\n      <div class=\"mpc-related-head\">\n        <div class=\"mpc-eyebrow\">\u0625\u0637\u0627\u0631 \u0633\u064a\u0627\u0633\u062a\u0646\u0627<\/div>\n        <h2>\u0645\u062a\u0639\u0644\u0642 \u0628 <em>\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u062d\u0648\u0643\u0645\u0629.<\/em><\/h2>\n        <p>Our Zero Tolerance Policy works alongside several governing documents that define how we operate. Together they form the framework that keeps us accountable to clients, staff, and community.<\/p>\n      <\/div>\n\n      <div class=\"mpc-related-grid\">\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u062c\u0648\u062f\u0629\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M9 11l3 3L22 4\"\/><path d=\"M21 12v7a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h11\"\/><\/svg>\n          <\/div>\n          <h4>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062c\u0648\u062f\u0629<\/h4>\n          <p>\u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\u060c \u0648\u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0648\u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645\u0627\u062a \u0628\u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n          <span class=\"mpc-related-arrow\">\u0627\u0642\u0631\u0623 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0627\u0644\u0642\u064a\u0645-\u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M20.84 4.61a5.5 5.5 0 0 0-7.78 0L12 5.67l-1.06-1.06a5.5 5.5 0 0 0-7.78 7.78l1.06 1.06L12 21.23l7.78-7.78 1.06-1.06a5.5 5.5 0 0 0 0-7.78z\"\/><\/svg>\n          <\/div>\n          <h4>\u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629<\/h4>\n          <p>\u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u062e\u0645\u0633 \u0627\u0644\u062a\u064a \u062a\u0648\u062c\u0647 \u0643\u0644 \u0642\u0631\u0627\u0631 \u0646\u062a\u062e\u0630\u0647 - \u0645\u0646 \u0627\u0644\u0641\u0646\u064a\u064a\u0646 \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0639 \u0625\u0644\u0649 \u0627\u0644\u0642\u064a\u0627\u062f\u0629.<\/p>\n          <span class=\"mpc-related-arrow\">\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0635\u062d\u0629-\u0648\u0627\u0644\u0633\u0644\u0627\u0645\u0629\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M20 12V5l-8-3-8 3v7c0 5 3.5 9.5 8 11 4.5-1.5 8-6 8-11z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg>\n          <\/div>\n          <h4>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0635\u062d\u0629 \u0648\u0627\u0644\u0633\u0644\u0627\u0645\u0629<\/h4>\n          <p>\u0643\u064a\u0641 \u0646\u062d\u0645\u064a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u0628\u064a\u0626\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0648\u0627\u062f \u0627\u0644\u0643\u064a\u0645\u064a\u0627\u0626\u064a\u0629 \u0627\u0644\u0645\u0639\u062a\u0645\u062f\u0629 \u0648\u0627\u0644\u0628\u0631\u0648\u062a\u0648\u0643\u0648\u0644\u0627\u062a \u0627\u0644\u0622\u0645\u0646\u0629.<\/p>\n          <span class=\"mpc-related-arrow\">Read H&#038;S policy \u2192<\/span>\n        <\/a>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0628\u0644\u0627\u063a-\u0639\u0646-\u0627\u0644\u0645\u062e\u0627\u0644\u0641\u0627\u062a\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M3 18v-6a9 9 0 0 1 18 0v6\"\/><path d=\"M21 19a2 2 0 0 1-2 2h-1v-7h3zM3 19a2 2 0 0 0 2 2h1v-7H3z\"\/><\/svg>\n          <\/div>\n          <h4>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0644\u0641\u0627\u062a<\/h4>\n          <p>\u0642\u0646\u0648\u0627\u062a \u0625\u0628\u0644\u0627\u063a \u0633\u0631\u064a\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0644\u0625\u062b\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0633\u0648\u0621 \u0627\u0644\u0633\u0644\u0648\u0643.<\/p>\n          <span class=\"mpc-related-arrow\">\u0627\u0642\u0631\u0623 \u0639\u0646 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0644\u0641\u0627\u062a \u2192<\/span>\n        <\/a>\n\n        <!-- Current page -->\n        <div class=\"mpc-related-wrap\">\n          <span class=\"mpc-related-current-tag\">\u0623\u0646\u062a \u0647\u0646\u0627<\/span>\n          <div class=\"mpc-related current\">\n            <div class=\"mpc-related-icon\" style=\"background: var(--mpc-gold); color: var(--mpc-blue-ink);\">\n              <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M9 9l6 6M15 9l-6 6\"\/><\/svg>\n            <\/div>\n            <h4>\u0633\u064a\u0627\u0633\u0629 \u0639\u062f\u0645 \u0627\u0644\u062a\u0633\u0627\u0645\u062d<\/h4>\n            <p>\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645 \u0627\u0644\u0645\u062a\u0628\u0627\u062f\u0644 - \u0627\u0644\u062a\u0632\u0627\u0645\u0646\u0627 \u0628\u062a\u0648\u0641\u064a\u0631 \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0648\u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u062e\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u062a\u062d\u0631\u0634.<\/p>\n            <span class=\"mpc-related-arrow\">\u0623\u0646\u062a \u062a\u0634\u0627\u0647\u062f \u0627\u0644\u0622\u0646<\/span>\n          <\/div>\n        <\/div>\n\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0645\u0643\u0627\u0641\u062d\u0629-\u0627\u0644\u0631\u0634\u0648\u0629\/\" class=\"mpc-related\">\n          <div class=\"mpc-related-icon\">\n            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><rect x=\"3\" y=\"11\" width=\"18\" height=\"11\" rx=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>\n          <\/div>\n          <h4>\u0645\u0643\u0627\u0641\u062d\u0629 \u0627\u0644\u0631\u0634\u0648\u0629 \u0648\u0627\u0644\u0641\u0633\u0627\u062f<\/h4>\n          <p>\u0639\u062f\u0645 \u0627\u0644\u062a\u0633\u0627\u0645\u062d \u0645\u0637\u0644\u0642\u0627\u064b \u0645\u0639 \u0627\u0644\u0631\u0634\u0648\u0629 \u0628\u0623\u064a \u0634\u0643\u0644 \u0645\u0646 \u0627\u0644\u0623\u0634\u0643\u0627\u0644 - \u062d\u0645\u0627\u064a\u0629 \u0627\u0644\u0646\u0632\u0627\u0647\u0629 \u0641\u064a \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/p>\n          <span class=\"mpc-related-arrow\">\u0627\u0642\u0631\u0623 \u0639\u0646 \u0645\u0643\u0627\u0641\u062d\u0629 \u0627\u0644\u0631\u0634\u0648\u0629 \u2192<\/span>\n        <\/a>\n\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <!-- FINAL CTA -->\n  <section class=\"mpc-final\">\n    <div class=\"mpc-container\">\n      <h3>\u0623\u0633\u0626\u0644\u0629 \u062d\u0648\u0644 <em>our conduct standards?<\/em><\/h3>\n      <p>For HR enquiries, audit documentation, or any specific question about how we handle workplace conduct, please get in touch. We&#8217;re transparent about how we operate.<\/p>\n      <div class=\"mpc-final-buttons\">\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0627\u062a\u0635\u0644-\u0628\u0646\u0627\/\" class=\"mpc-btn mpc-btn-ghost\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/a>\n        <a href=\"https:\/\/msianpestcontrol.com\/ar\/\u0645\u0644\u0627\u062d\u0638\u0627\u062a-\u0623\u0648-\u0634\u0643\u0648\u0649\/\" class=\"mpc-btn mpc-btn-gold\">\u0623\u0631\u0633\u0644 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n<!-- END MPC ZERO TOLERANCE POLICY PAGE -->","protected":false},"excerpt":{"rendered":"<p>Home\u203aAbout\u203aZero Tolerance Policy Zero Tolerance Policy \u2014 Cultivating Respect. Malaysian Pest Control Sdn Bhd is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-641","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/pages\/641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/comments?post=641"}],"version-history":[{"count":3,"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/pages\/641\/revisions"}],"predecessor-version":[{"id":1346,"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/pages\/641\/revisions\/1346"}],"wp:attachment":[{"href":"https:\/\/msianpestcontrol.com\/ar\/wp-json\/wp\/v2\/media?parent=641"}],"curies":[{"name":"\u0648\u0648\u0631\u062f\u0628\u0631\u064a\u0633","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}